Helpline, Email and Live Chat Support Volunteers

Our volunteers take calls, answer emails and chat with survivors. Our helpline, email and live chat services are confidential and anonymous services. They would not exist without our amazing volunteers, who provide life-changing support to survivors in their local community.

Why volunteer with CRCC?

• The opportunity to acquire or enhance understanding and skills to support survivors of sexual violence and abuse
• The opportunity to live our values and make a difference
• Fulfilment from supporting women & girls who inspire us
• Joining a community of amazing women
• Ongoing training and development opportunities

Who are we looking for?

Women of all ages (18 years +) and backgrounds who are:

• Empathetic, non-judgemental and good listeners.
• Self-aware and emotionally resilient.
• Interested in discussing and learning about sexual violence and its impacts on women and girls.
• Able to maintain confidentiality and anonymity.
• Able to work independently using initiative and also be part of a team.
• Share CRCC’s survivor-focused ethos.
• Ideally able to commit to three shifts a month (shifts are Wednesday and Sunday mornings).
• Ideally able to commit to volunteering for at least 18 months.

We especially welcome enquiries from Black and racially minoritised women, disabled women and women from LGBTQIA+ communities.

This includes AFAB non-binary individuals who feel comfortable volunteering within a service run for women by women.

We can contribute to childcare costs and reasonable travel expenses to enable women to volunteer with us.

Comprehensive training and support will be provided for this role.